Introduction

At Equity Express Mortgage. LLC, we value our customers and
respect your privacy. We understand the importance of protecting your privacy.
We understand the importance of protecting your personal information and have
created this customer-friendly Privacy Policy to explain how we collect, use,
share, and safeguard your information when you interact with us or use our
services. This policy applies to all our customers, whether you visit our
website or contact us directly or via social media.

 

What Information Do We Collect?

When you apply for a mortgage or use our other financial
services, we may collect personal information such as:

• Your name, address, phone number, and email address;
• Date of birth, Social Security number, and government-issued identification;
• Employment history, account balances, and payment history;
• Property information, such as appraisals and purchase agreements.

We may also collect information from third parties, like
credit reporting agencies or public records, to help us verify your identity or
evaluate your application.

 

How Do We Use Your Information?

We use your personal information to:

• Process your mortgage application, manage your loan, and provide customer service;
• Verify your identity and check your eligibility for our products and services;
• Communicate with you about your account, promotions, or important updates;
• Prevent fraud and maintain the security of our systems;
• Improve our products and services to better serve you,

Who Do We Share Your Information With?

• Appraisers, title companies, or credit reporting agencies, to complete your mortgage transaction;
• Affiliates and partners who offer products or services that may interest you;
• Government agencies or regulators, if required by law or to comply with legal obligations;
• Other parties involved in your mortgage process, like real estate agents or insurers.

We promise never to sell or rent your personal information to third parties for their marking purposes without your permission.

 

How Do We Protect Your Information?

We take your privacy seriously and have implemented
reasonable security measures to protect your information from unauthorized
access, use, or disclosure. These measures include encryption, firewalls, and
secure servers, as well as limiting access to employees and third parties who
need the information to perform their job duties.

 

Your Choices and Rights

You have the right to access, update, or correct your
personal information held by us. If you’d like to make changes or have
questions about your information, please contact us using the information
provided below.

 

Updates to Our Privacy Policy

We may occasionally update this Privacy Policy to reflect
changes in our practices or applicable laws. If we make any material changes,
we’ll notify you by posting the updated policy on our website or through other
means as required by law

 

Contact Us

If you have any questions or concerns about our Privacy
Policy or how we handle your personal information, please don’t hesitate to
reach out to us:

Equity Express Mortgage, LLC

Company Address: 31572 Industrial Rd Suite 300 Livonia, Mi, 48150

Contact Information:      

Call: (313)353-0203     

Email: Contact@equityexp.com

Your trust and satisfaction are our top priorities, and
we’re always here to help.